FAQs

How fast can you deliver?

We offer free first class delivery to all UK addresses on orders of £20 and over (below £20 we charge £2.95). Most orders are dIspatched within 24 hours of being placed with us, so you should receive your item(s) within 2-3 working days.  Please allow a day or two extra on Bank Holidays and at busy times (Valentine's Day, Mother's Day and Christmas).  Certain orders, depending on value, will be sent Royal Mail Recorded Signed For.

International postage is £12.50 and parcels will be sent by Royal Mail International Tracked.  

Can I get a gift card?

Yes! Send us a message and we will arrange it for you straight away

Can I post directly to a friend?

Of course! Simply put a note on and a gift tag message if you like, we will leave off the price and beautifully gift wrap it for them.

Can I pay extra for guaranteed next day delivery?

Yes, simply place the order then get in touch - we’re happy to help where we can

Do you have a physical shop?

not yet :)

How do I return a product?

head to our returns page for info

How do I get in touch?

email us at hello@fizzy-flower.co.uk or fill out the contact us form here